Updating Payment Information

Created by Mark Kemp, Modified on Mon, 14 Sep at 8:01 PM by Mark Kemp

You can change the payment method for your subscription at any time from your account. This applies to subscriptions only — one-time orders are paid at checkout and have no saved payment method.

Steps

  1. Log in at blubrain.co.uk/account.
  2. Open your subscription.
  3. Choose the option to update or change the payment method.
  4. Enter the new card details and save. The next renewal is charged to the new card.

Switching between card and PayPal

To move a subscription from card to PayPal or the other way round, raise a ticket and we'll arrange it.

After a failed renewal

If a renewal failed because your card expired or was replaced, update it here and the payment will retry. See Troubleshooting Payment Issues.

Need help? Raise a ticket.

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