Shipping Rates and Delivery Timelines

This article sets out current shipping rates and delivery times for orders placed through blubrain.co.uk. The full policy is at blubrain.co.uk/shipping-delivery. Rates are confirmed at checkout.

Dispatch

Orders are dispatched Monday to Saturday. Orders placed before 2 pm are dispatched the same working day; orders placed after 2 pm are dispatched the next working day. We do not dispatch or deliver on Sundays.

Every order is sent by a tracked service. Your tracking number is emailed when the order is dispatched.

UK delivery

Free delivery is applied automatically at checkout on UK orders over £50. International orders are not eligible.

International delivery

We ship worldwide. Your delivery cost is confirmed at checkout. Indicative rates:

International delivery typically takes 5–14 working days, depending on destination and local handling.

Customs, duties and import taxes

For orders shipped outside the UK, you are responsible for any customs duties, import taxes or handling fees charged by the destination country. These are set by your local customs authority and are not included in the price at checkout.

If customs holds a parcel, contact your local customs office to provide any information they need. We will help with documentation where we can, but we cannot release a parcel held by another country's customs.

Problems with delivery

If your order is delayed, lost or arrives damaged, raise a ticket. For damage, a photo of the item or packaging helps. See Returns and Refunds for your rights.