How to Manage Your Subscription

Your subscription is managed from your account. You don't need to contact us to pause, skip, change or cancel.

Log in

Go to blubrain.co.uk/account and sign in with the email address you used to order. If you haven't set a password yet, use the link on the login page to create one.

What you can do

• Pause — stop deliveries without cancelling. Resume whenever you like.
• Skip — miss the next delivery only. The schedule continues after that.
• Change frequency — switch between monthly, every 2 months and every 3 months.
• Change your next delivery date.
• Update your delivery address.
• Update your payment method — see Updating Payment Information.
• Cancel — ends the subscription. Anything already dispatched is not affected.
• View order history and receipts.

Cancelling

Open your subscription in your account and choose cancel. You'll receive a confirmation email. If a renewal has already been charged and dispatched, it's covered by our returns policy like any other order.

Something not working?

If you can't log in, can't see your subscription, or an option isn't available, raise a ticket from the email address you ordered with and we'll sort it directly.