How to Manage Your Subscription

Created by Mark Kemp, Modified on Wed, 27 Mar at 1:01 PM by Mark Kemp

Managing your Blu Brain subscription is a breeze with the help of the WooCommerce My Account dashboard. 


In this article, we will guide you through managing your subscription, including viewing your order history, updating your billing and shipping addresses, updating payment methods, and changing your account details.


Access the My Account Dashboard


To access the My Account dashboard, follow these steps:


  1. Visit the Blu Brain website and click the "My Account" link, usually in the page's footer.
  2. If you are not logged in, enter your account email and password and click "Login."
  3. Once logged in, you will be directed to the My Account dashboard, where you can manage your subscription and account details.

Orders


The Orders section of the My Account dashboard allows you to:


  • View your order history, including the order number, date, status, and total
  • Access detailed information about each order by clicking the order number or the "View" button
  • Pay for orders with a "Failed" or "Pending Payment" status using the "Pay" button
  • Cancel unpaid orders by clicking the "Cancel" button


To reorder a completed order, click the "Order Again" button.


Addresses


Update your billing and shipping addresses in the Addresses section. These details are used for billing and shipping purposes only.


Payment Methods


If your Blu Brain store supports multiple payment methods, you can manage them in the Payment Methods section. You can add, remove, or update your preferred payment method.


Account Details


In the Account Details section, you can:

  • Update your personal information, such as your name and email address
  • Reset your account password
  • Could you modify your display name used in the accounts section and for product reviews?


Logout


Click the "Logout" link on the My Account dashboard to log out of your Blu Brain account.


That's it! Now you can manage your Blu Brain subscription using the WooCommerce My Account dashboard. If you have any questions or need further assistance, please don't hesitate to contact Blu Brain support.

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